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adage.com - 7/20/2009
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SAN FRANCISCO (AdAge.com) -- Books are among the last bastions of ad-free content. But they won't be so forever if Amazon has its way.
blogs.zappos.com - 7/22/2009
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blogs.zappos.com —
The following email was sent to our employees
today: Date: Wed, 22 Jul 2009 From: Tony Hsieh...
(CEO - Zappos.com) To: All Zappos Employees Subject: Zappos and Amazon Please set aside 20 minutes to carefully read this entire email. (My apologies for the ...
(more)
CEO Letter
adage.com - 7/26/2009
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adage.com —
NEW YORK (AdAge.com) -- Certainly, Zappos and Amazon
have plenty in common. But there are distinct differences...
too, when it comes to the best way to interact with customers and social media.
(more)
Amazon Says 'I Do' to Zappos. Now What?
amazon.com - 7/24/2009
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amazon.com —
While it might have been handled better I
think you did the right thing for an immediate...
fix. I'm glad you are thinking of new ways to fix this in the future to keep the privacy hungry part of the public happy and show that you aren't the "draconic" ...
(more)
An Apology from Amazon - kindle Discussion Forum
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